Earner Agreement
1. This agreement, and who it is with
1.1 This is the contract between you and PXL NexQuantum Ltd, incorporated in the Republic of Cyprus, company registration number HE 497211, registered office Voukourestiou 25, Neptune House, 1st floor, Flat/Office 11, Zakaki, 3045 Limassol, Cyprus (the "Company", "we", "us"). It governs what you do, what you are paid, when, and what happens if either of us stops. You accept it at onboarding, which has the same effect as signing.
1.2 The User Agreement, Community Guidelines, Chat Rules, Privacy Policy and Complaints and Content Removal Policy also apply to you; where any conflicts with this agreement about your earning, this agreement prevails.
1.3 Nothing here removes a right you have under mandatory law where you live; a clause that would have that effect applies only as far as that law allows.
2. Your status — independent contractor
2.1 What this is. A contract for services between two independent parties. You provide services as an independent contractor, in business on your own account. You are not an employee, worker, agency worker, partner or agent of the Company, and nothing here or in how the Platform operates creates an employment relationship.
2.2 The substance, not the label.
- You decide whether to be available, and when. No set hours, shift, rota or attendance expectation, and no need to tell us when you are unavailable. You may stop mid-Session and disappear for a month without explanation.
- You may decline any match and any Direct Call, without limit and without penalty — section 6.
- There is no quota and no minimum — no minimum activity, earnings target, acceptance rate or availability requirement, so nothing to fall short of.
- There is no exclusivity. You may work for anyone else, including a competitor, without our permission.
- You are not supervised or appraised. No manager, performance review, rating, ranking, discipline or promotion. Your response rate is not measured.
- You provide your own equipment and workspace and meet your own costs.
2.3 What we do set, honestly stated. Two things are ours. The first is conduct and safety — the No-Nudity Standard, the prohibition on minors, the prohibition on recording. These apply identically to everyone because we are responsible for the lawfulness of the Platform, not to direct how you work.
The second is the rate, one flat rate for every Earner from her first Session. You do not set your own price and you cannot negotiate the rate. We would rather say that plainly than dress a fixed rate up as commercial freedom. In return, nobody can undercut you, nobody gets a better deal, and the number cannot be moved against you.
2.4 No employment rights arise from this agreement — no holiday pay, sick pay, notice pay, redundancy pay, pension contributions, minimum-wage or working-time protection, or parental leave. You are responsible for your own insurance.
2.5 The honest flag. Classification of platform work is contested and moving. This agreement states the position we believe correct, but an authority or court in your country may look at the substance and take a different view. If a right applies to you by operation of law, it applies.
3. Becoming an Earner
3.1 You must be 18 or over — or the higher age of majority where you live — with capacity to enter into this contract. No exception.
3.1a Applicant Earner — where you stand before you are verified. From the moment you apply for earning access until you complete Gate 2, you are an Applicant Earner, and it is worth being precise about what that means, because it is the stage most platforms leave undefined.
What you may do. Once you have passed Gate 1 you may be matched, take Sessions, appear on camera and accrue Points in the ordinary way. Nothing about your Sessions or your rate is different, and no Session you take as an Applicant Earner is worth less than the same Session taken later.
What you may not do. You cannot withdraw. Points accrued as an Applicant Earner sit as Pending or Available in your Wallet and become payable only once Gate 2 is complete — see section 10.
If we refuse you at Gate 2. Your accrued balance is not forfeited by the refusal. Where the refusal is for a reason that does not itself taint the earnings — a document we cannot verify, a name mismatch, an unsupported country — we will tell you what is missing and hold the balance so that you can fix it and be paid. Where the refusal is for sanctions, confirmed identity fraud, or a finding that you are not the person who appeared on camera, different rules apply and we will say which. A refusal is a decision made by a person, with reasons, and you may appeal it under section 16.
If you never complete Gate 2. Section 17 governs a balance you never claim. Nothing expires quietly and nothing is swept.
3.2 Gate 1 — age assurance, before camera. Passing age assurance is a condition of any camera access. Until you pass you cannot be matched, cannot enter a Session and cannot appear on camera at all, and that is enforced in the product.
It is facial age estimation delivered with a specialist age-assurance provider, applied with a conservative buffer — you are treated as potentially under age unless the estimate clears approximately 25, against a legal threshold of 18 — with a liveness check and a government-issued identity document fallback where it does not. Every refusal is reviewed by a person. Many adult applicants go to the fallback; that is the buffer working, not an accusation.
It is never optional, deferred or waived, nobody here can grant camera access to an account that has not passed, and if the vendor is unavailable no new Earner goes on camera. We may ask you to repeat it at any time, suspending camera access meanwhile; that is not an enforcement action and is not recorded against you.
3.3 Gate 1 is not Gate 2. Age assurance lets you appear on camera and accrue earnings. It does not let you withdraw; that requires financial verification under section 10. Neither substitutes for the other.
3.4 The rest of eligibility. Throughout this agreement you must: have the legal right to provide services lawfully from the country you are in, including any registration it requires; not be resident in or a national of a country under comprehensive EU, UN, US or UK sanctions, or named on a sanctions list; not be in a country where a service like Yunoh is unlawful or where we do not operate; not have been previously banned unless we have reinstated you in writing; and hold one Account only. If any of that stops being true, tell us at support@yunoh.com and stop taking Sessions.
3.5 Countries. We may add or remove countries, including where a payment partner, a sanctions development or a change in law requires it. If we withdraw from yours, that is a non-breach exit under section 16.
4. What you do — and what you are never asked to do
4.1 The service. You take part in Sessions: private, one-to-one, live video conversations with a matched Member or Guest. You provide conversation and company — that is the whole of the service.
4.2 Matching, and the absence of a profile. Matching is done by our backend and is random, subject only to our safety controls, with no filters or preferences on either side at launch. There is no profile. A Member sees your live video and nothing else — no name, age, country, language, biography or photograph, and nothing to browse or select.
4.3 Sessions are private and are not recorded. There is no livestreaming, group video, audience, public feed or follower count. We do not record, store or replay the video or audio of a Session. Moderation analyses Session media in real time and in transient form, which is not a recording; a flagged artefact may be retained under the Privacy Policy.
4.4 What this role is not. Being an Earner is not escort work. It is not solicitation. It is not sex work or prostitution. It is not paid physical or sexual companionship of any kind, in person or on camera. "Earner" means a woman who provides conversation and company in a live video Session on a platform that permits flirtation and prohibits nudity and explicit conduct. It carries no other meaning anywhere.
So you must never, on or off the Platform: arrange an in-person meeting for a sexual or romantic-commercial purpose; offer or accept escorting, prostitution or any paid physical or sexual service; offer, hint at or agree to sexual conduct on camera, whether for Coins, a Gift or a promise of payment; suggest that Coins or Gifts buy anything beyond continued participation in the Session; or direct anyone to another platform where any of that is offered. Any of it is a serious breach and ends this agreement immediately.
4.5 If a Member asks you for it, he is the breaching party. Members are prohibited from making these requests and are told so. End the Session and report him, in-Session or at support@yunoh.com; you lose nothing by doing it.
5. The content line
5.1 The standard. Yunoh permits flirtation and seduction and prohibits nudity and sexual content. The No-Nudity Standard is set out in full in the Community Guidelines and applies to you as to everyone else. In headline:
Permitted — flirtation, seduction, teasing, suggestive conversation and presentation, including lingerie, swimwear, low-cut and revealing clothing. Broadly: what would be acceptable on a mainstream beach or in a lingerie catalogue.
Prohibited — nudity and partial nudity: genitals, anus, buttocks and female nipples stay covered by opaque material at all times, and sheer, transparent, mesh or wet fabric does not count as covered. Also: sexually explicit conduct; sexual acts involving a third party; use of a device or object in a sexual manner on camera; and deliberate framing of the camera on covered genitals, buttocks or breasts to simulate explicit content.
It applies in a Session, a Direct Call, in-Session chat and a Message, including every image. There is no adult area, no opt-in and no private mode where it relaxes — not for a paying Member, a large Gift, or agreement between two consenting adults.
5.2 It is a ceiling, not a target. Nothing here asks you to wear anything in particular or to go near the line. What you wear and how you present yourself is your decision alone, and may differ every Session. Nothing you earn, nothing in your Wallet and nothing about your standing depends on it. Being in a bedroom is not a breach; being undressed is.
5.3 Teasing is permitted. Promising an explicit payoff is not. Teasing and playful withholding are ordinary parts of flirtation and are expressly permitted. What you must not do is represent, promise, imply or bargain that nudity or sexually explicit conduct will follow — whether framed as a reward for Coins spent, a Gift sent, more time, or a move somewhere else. The Platform prohibits the conduct, so the promise cannot be kept: it takes a Member's money for something he will never receive. It is a breach whether or not you meant to follow through.
5.4 A Member who pressures you is the breaching party, never you. Asking you to undress, to expose anything covered by the standard, or to perform a sexual act is itself his breach — the asking is the breach, whether or not you agree and whether or not anything follows. So is pressing after a refusal, bargaining, shaming, or offering more Coins to change your answer.
Refusing costs you nothing; section 6 applies in full. You are not responsible for what he assumed, and if you are unsure whether something you said was taken as a promise, you do not fix it by delivering: end the Session, or say the Platform does not permit it. The rule is ours, not yours — a complete answer.
6. Your right to decline
6.1 The right. You may decline any match. You may decline any Direct Call. You may end any Session, at any moment. You may refuse any request made of you. For any reason or none. Without explanation, without limit and without penalty. Not once — every time.
6.2 What that means.
- You never have to justify it — not to us, and not to a Member. You do not owe anyone a polite exit.
- There is no cap on your decline rate, no minimum Session length, no limit on how often you say no. Declining, leaving and refusing are not breaches and are not treated as poor performance.
- It costs you nothing. It does not reduce what you earn on the Sessions you do take, change your rate, affect your eligibility for payout or Verified Earner status, or count against you in matching or any decision about your Account.
- The Member is never told he was declined. He is routed to the next match, and sees no name and no reason.
- What Coins buy is minutes. Coins spent, a Gift sent or a Friend Connection buys minutes and nothing more. It does not buy your compliance.
6.3 Your Wallet is never a lever. No deduction, adjustment, withholding, delay or loss of any kind is ever applied to your Wallet because you declined a match, ended a Session, refused a request, did not reply to a Message, or chose to present yourself more modestly than the standard permits. It is affected only by the accrual rules in section 8, the corrections and set-offs in section 12, and the serious-breach provisions in section 16 — never by a discretionary reduction or a Member's satisfaction with what you were willing to do.
6.4 Decline data is an internal safety signal only — to find a Member whom many Earners decline, or a fault in matching. It is never shown to Members or used against you.
6.5 If you feel pressured — by a Member, by the product, or by anyone at Yunoh — tell us at support@yunoh.com. That pressure is not coming from this agreement, and we act on it.
7. Messages
7.1 Friend Connections. In a Session that has passed the ten-second free window either of you may send a friend request, and a Friend Connection requires mutual acceptance. You are never obliged to send or accept one, ignoring one is not a breach, and either of you may end it at any time.
7.2 Messages are free, and you are not paid for them. Friends may exchange text Messages outside a Session. No Coin is consumed by a Message, in either direction, and no Points accrue on one. There is no per-Message price and no allowance; messaging sits outside both ledgers. Said plainly: you are not paid for Messages, and no figure in the product suggests otherwise. A Message is a channel back to a paying Session, not paid work in itself.
7.3 You are never obliged to reply. Your response rate is not measured, not stored, not displayed, and never affects matching, ranking or pay. No one — Member or Company — may create a reply expectation. You may also block or mute anyone at any time, permanently and silently, with no effect on your earnings, your Wallet, your matching or your standing with us.
7.4 Images. Only a Verified Earner may send an image in a Message, and a Member may not send an image at all. Before verification the feature is unavailable to you, and you must not use another account or ask another Earner to send for you. Every image is scanned before delivery and one that fails is not delivered; you must not try to defeat that scan.
7.5 Messages are stored, because they must be delivered and read later; retention is in the Privacy Policy, and the Chat Rules apply. In place of a price we apply an anti-spam sending limit, applied per recipient per hour and shown in the product.
8. How you earn
8.1 The rate. You earn 14 Points for every Coin consumed in your Session, and 100 Points = USD 1.00. That is USD 0.14 per paid minute — USD 8.40 per paid hour — whatever the Member paid for his Coins. It applies to every Coin consumed on:
- Session minutes, and Direct Calls, charged at the same standard one Coin per minute and earning you exactly what a matched Session does;
- Gifts — the Coin price times 14. Gifts cost 5, 20, 60, 150, 300 and 500 Coins for the Bouquet, Champagne, Perfume, Luxury Watch, Designer Bag and Diamond, so a 150-Coin Luxury Watch is 2,100 Points, USD 21.00, every time; and
- every kind of Coin — purchased, bonus and the free Coins granted on signup alike. A signup-grant minute is a
- full 14-Point minute.
8.2 There is no percentage revenue share. You may have seen an earlier model; it no longer exists. Nothing is shared, nothing is split, no percentage is applied to anything. There is no commission, platform fee, equipment charge or support charge, and processing costs are ours. Fourteen Points per Coin is the whole of the arrangement, subject only to the deductions permitted by section 12.
8.3 Neither number moves. The 14-Point rate and the 100 Points = USD 1.00 value are fixed and are never re-rated — not reviewed periodically, not floated against processing costs or bundle prices. Members buy Coins in bundles at different prices per Coin; none of that reaches you, and a bundle price change does not change your rate. It is identical for every Earner from her first Session: no tiering, no premium rate, no multiplier.
8.4 Guest minutes. Some people you match with are Guests — visitors sampling the Platform without an Account, on five free minutes. A Guest holds no Coins, so none is consumed: instead you earn 6 Points for every Guest minute, funded by the Company, reconciled after the Session as its own statement line. Guest status is not shown to you during a Session — we say so plainly because you are entitled to know.
8.5 Accrual and rounding. Earnings accrue as time elapses — per second, at one sixtieth of a Coin — and are credited at Session end. The first ten seconds of a new random match are free to the Member; a Direct Call has no free window and bills from the first second, and he is told so beforehand. At close, settlement rounds up to whole Coins, and your Point credit and his Coin debit both derive from that same whole number, so the ledgers cannot diverge. Gift earnings accrue when the Gift is sent. There is no reduced opening rate and no ramp-up, ever.
8.6 Your statement. Every accrual, adjustment and payout is its own line showing the Coin or minute count it derives from, so you can check it by counting your own minutes. If an entry looks wrong, tell us at support@yunoh.com within 60 days; a later query is not barred, and nothing here shortens a limitation period that applies by law. We guarantee the rate, not the volume: we do not promise you will earn anything, and any figure we publish is illustrative, never a forecast.
9. Your Wallet
9.1 What it is. Your Wallet is the in-app record of what you have accrued, denominated in USD and displayed in Points at 100 Points to USD 1.00. It is the balance a Withdrawal is paid from.
9.2 What it is not. A Wallet balance is held pending verification and is not your money or your property until it is paid out to you. It is a contingent entitlement to a future payment — not a bank account, deposit or electronic money. It does not earn interest, and cannot be transferred to another Account or person, assigned, charged, pledged or bequeathed. But once properly payable it is a debt owed to you, not a claim for damages, and no limitation of our liability applies to it.
9.3 It never expires and is never eroded. There is no deadline by which you must withdraw. We charge no dormancy, inactivity or maintenance fee, ever, and your balance is never reduced by the passage of time; it stays whole until it is paid to you.
10. Gate 2 — verification before withdrawal
10.1 The rule. Only a Verified Earner can withdraw.
10.2 What it involves. Financial KYC through Persona — a government-issued identity document check, a liveness check matched to the document, and administrative review by a trained person on every case — with AML and sanctions screening, including politically-exposed-person and adverse-media screening. We also collect your country of residence, your address where risk requires it, and tax identifiers where a reporting rule requires them. No refusal is made by an automated system alone: a person makes or confirms it, and explains it so far as the law allows.
10.3 It is deliberately deferred. You may register, pass age assurance, appear on camera, take Sessions and accrue a Wallet balance without completing any of this. We do not ask for identity documents, your address or your tax identifiers until you want to take money out, which keeps the data we hold to a minimum.
10.4 What it is not. It is not age assurance and does not replace it. Verified Earner status is a financial verification status only — not a rating or any statement about you as a person.
10.5 Your own name, no exceptions. The payout account must be in your own name and match the verified identity. We do not pay third parties — not a partner, relative, friend, manager, agency or company — not once, and not on your written instruction. Coercion in online earning runs through other people's accounts: if someone is pressuring you to have your earnings paid to theirs, tell us at support@yunoh.com and we will treat it as a safety matter, not a compliance one.
10.6 Verification is refreshed, not permanent. We re-verify when a document expires, on a change of name, country or payout account, on a significant change in earning pattern, or where a payment partner or regulator requires it, and screening re-runs on an ongoing basis. A screening hit is not a finding — most are false positives on similar names — but it holds the payout until resolved.
10.7 If you cannot or do not verify. You keep accruing and you keep your balance, but we cannot pay you, because we cannot lawfully pay a person whose identity we have not verified and screened. If we refuse we tell you so far as the law permits and you may challenge it under section 19; a refusal on financial-crime grounds is not a finding against you. Where a genuine sanctions match is established we cannot pay at all, whatever your own conduct.
11. Getting paid
11.1 The minimum. The minimum Withdrawal is USD 50 — one threshold, applying to your first Withdrawal and every one after, because every payout carries a fixed cost. It is not a device to hold money back: if you leave with a balance below it, we pay that balance in full anyway, by any available rail.
11.2 We pay you automatically. Once you are a Verified Earner, automatic payout is on by default: in each weekly run we pay your available cleared balance where it meets the USD 50 minimum, without you requesting anything or chasing us. You may turn it off at any time and request Withdrawals yourself, and turn it back on whenever you like. We will not turn it off for you, except where a hold or a failed payout account makes it impossible — and we will tell you. A Withdrawal request is never the only route to being paid.
11.3 The cycle. The earnings period runs Monday 00:00 to Sunday 23:59, Cyprus time, with the payout run on the following Wednesday; funds typically arrive within 1 to 5 business days, and a date falling on a public holiday moves to the next business day. An accrual is included once it has cleared — once the Coin purchase behind it has settled with our processor and is not under dispute or fraud review. Uncleared accruals roll into the next run, which is why a payout can be smaller than the balance you saw on Sunday night.
11.4 Rails and fees. Rails vary by country and are shown in your account area: bank transfer (SEPA, local equivalents, international wire), a mass-payout provider offering local transfer or a digital wallet, and a prepaid card where a transfer is impractical. We do not pay in cryptocurrency.
The Company bears the cost of the payout run itself. You bear third-party costs outside our control — intermediary bank charges on wires, charges your own bank applies to receive a payment, any conversion cost or spread into your local currency, and a failed payment caused by details you gave us incorrectly. Before you confirm a Withdrawal we show you the amount leaving your Wallet and any fee we are deducting, and we never deduct a fee we have not shown you. There is no fee for holding a balance.
11.5 Payments that come back. A payout can fail because details were wrong, the account is closed or does not accept USD, the name does not match, or a receiving institution declines it. The amount returns to your Wallet, less any third-party cost incurred, and we tell you why where we are told. Correct your details in your account area; we may re-verify you first, which protects you against account takeover.
12. Holds, adjustments and set-off
12.1 First, the thing you should not have to wonder about. A Member's refund of unspent Coins never touches your Wallet. A Member may ask, within 14 days of buying them, for a refund of the price he paid for Coins he bought and did not spend, and some will. That cannot reduce your balance, in any amount, ever.
Only unspent Coins are refundable, and an unspent Coin was never spent with you: no minute ran, no Gift was sent, no accrual was ever created on it. There is nothing to reverse. Everything you have earned came from Coins a Member consumed, and those are not refundable at all. A Member's refund of unspent Coins is not a reversed purchase and never counts as one.
12.2 Set-off — an exhaustive list. We may set off against your Wallet or a pending payout only:
a card chargeback, or a confirmed fraudulent Coin purchase, behind Coins consumed in Sessions you were actually paid for — where money already accrued to you has been taken back from us or was never lawfully ours; and an overpayment we made to you in error.
That list is closed. Nothing else is ever set off against your Wallet.
12.3 Corrections and chargebacks. Separately from set-off, we may correct an accrual miscalculated or duplicated by technical error, and decline earnings attributable to conduct that breaches this agreement — fabricated Sessions, self-gifting through a controlled Member account, multiple accounts, or a Session ended for your breach. Where a chargeback is raised we hold the accrual while we contest it and reverse it only if it succeeds; if it is later reversed in our favour, we re-credit your Wallet. Where chargebacks concentrate on a few Earners we investigate the pattern
rather than assume fault. Every correction appears on your statement with a reason, and we will not reverse an accrual more than 180 days after it was credited, except where it arises from fraud, your breach, or a requirement of law, a court or a payment partner.
12.4 Negative balances. If a reversal exceeds your available balance the Wallet goes negative: we tell you the reason and amount, it is recovered from future accruals, no payout is made meanwhile, we charge no interest and add no penalty, and we will not pursue you personally where the negative balance arises from an ordinary chargeback you were not implicated in. We may recover directly where it arises from your own fraud or serious breach.
12.5 Holds. We may hold a payout where verification is incomplete; a screening hit needs resolving; the payout account name does not match; details recently changed or there are signs of account takeover; the Coin purchases behind the accrual have not settled; an investigation is open; the law or a payment partner requires it; or there is a reconciliation error.
A hold is not a finding — it means we have a question, and most are resolved by information. We aim to tell you within 3 business days what we need, resolve a routine hold within 10 business days, and an enhanced review within 30 days; where a hold comes from a court or a payment partner the timeline is theirs. When it is resolved in your favour the payout goes into the next run without you asking. In one situation we cannot explain ourselves: where a decision relates to a suspicious activity report the law prohibits us from telling you anything, and we will say only that we cannot comment.
13. Tax
13.1 Your responsibility, entirely. You are responsible for all tax and social-security consequences of what you earn here — income tax, self-employment or social-insurance contributions, VAT or equivalent, and any registration, filing or payment obligation where you live or are tax resident.
13.2 We do not withhold tax or social contributions from your Wallet or your Withdrawals, and we operate no payroll, unless a law or competent authority requires it. If we are ever required to, we will tell you, withhold only what is required, and give you the documentation we owe you.
13.3 We do not advise you. Nothing we say is tax advice. Your Wallet statement records what you earned and were paid, and you can export it. If you are unsure, take advice in your own country, early.
13.4 Platform reporting — we report what you earn, and we would rather you heard it here. EU rules require a platform established in an EU country to report the people who earn on it. Yunoh is Cypriot, so those rules reach us, and this is what they mean for you.
What we collect. At Gate 2, when you set up to be paid, we ask for your tax identification number and the country where you are tax resident, alongside the identity and payout details we already need. That is the only new thing the reporting rules add to a step you were taking anyway.
What we report, and when. Once a year, by 31 January, we give the Cyprus Tax Department a return covering the previous calendar year: who you are, the account we pay you into, what you were paid or credited in each quarter, and any fees we charged you. The Cyprus Tax Department passes it to the tax authority of the country where you live. We send you a copy of everything we report about you, by the same date, so you always know what has been said and can check it.
There is no minimum. These rules carry no small-earner exemption. Whether you earned fifty dollars or five thousand, you are reported the same way.
What it is not. We deduct nothing and withhold nothing — 13.1 and 13.2 still hold, and your tax is still entirely your own affair. What changes is only that the tax office where you live is told the figure.
If you do not give us the information. We will ask, and remind you, on the timetable the rules set. If it is still not provided at the end of that process, the rules leave us no discretion: we must either hold your payouts or close your Account until you provide it. We will tell you clearly before that point, more than once, and it is entirely avoidable. Your accrued Wallet balance is not forfeited by this — it is held, and it is paid once you give us the number.
14. Your obligations
14.1 Follow the rules in this agreement, the Community Guidelines, the Chat Rules and the User Agreement, and the law of the country you are in when you take a Session.
14.2 Be genuinely, personally present and live. Every Session must be you, live, now. No pre-recorded, looped or time-shifted feed; no AI-generated, deepfaked or face-swapped feed, or virtual camera output that is not a live capture of you; no filter that materially misrepresents your appearance, identity or age; and nobody else on camera in your place.
14.3 No account sharing, selling or substitution. Your Account is personal to you. Do not share credentials or sell, rent, gift or transfer your Account, your Wallet or your Verified Earner status; any purported transfer is void. Substitution is treated as seriously as an age-assurance breach, because it defeats it.
14.4 Nobody else in frame, and never a minor. You must be alone. A minor must never be visible, audible or present — including your own child. If a child comes into the room, end the Session at once, and nobody will criticise you for it. If you believe the person you are speaking to is under 18, end the Session and report it; a good-faith report that proves mistaken carries no penalty.
14.5 No recording. Do not record, screen-capture, photograph or otherwise reproduce any part of a Session, including chat screenshots, and do not let anyone else.
14.6 No off-Platform payment or contact. All money moves through the Platform. Do not solicit, accept or arrange any payment, gift, cryptocurrency, gift card, wishlist item or transfer outside Yunoh, and do not share payment handles, wallet addresses, bank details or links to external payment platforms. Do not ask a Member to move to another app, social network, email or phone number, and do not give him yours. Both are serious breaches, in a Message as in a Session: they defeat our anti-fraud and AML controls and expose you to fraud.
14.7 No manipulation of earnings or of the Coin, Point, Gift or referral systems — no sham Sessions, multiple accounts, self-gifting through a controlled Member account, or any other artificial scheme. Earnings from such conduct are not payable and the conduct is a serious breach.
14.8 Accurate information, and your own privacy. Everything you tell us must be true and about you — onboarding, verification documents, payout details, anything you tell support. Do not impersonate anyone, keep your details current, and tell us if your country of residence changes. Do not share your surname, home address, workplace, phone number, personal email or private social media: that is a rule as well as advice, because a Member who obtains it puts you at risk.
14.9 What happens in a Session stays there. You must not record, store, publish, share or sell anything you learn about a Member, use it outside the Session, or try to identify, locate or contact him elsewhere; keeping notes or a list outside the Platform's systems may make you a data controller in your own right. How we handle your data is in the Privacy Policy. Keep non-public information about the Company confidential for 3 years after this agreement ends — though nothing here ever prevents you from making a protected disclosure to a regulator or authority, or from reporting a crime.
14.10 Conduct, security and cooperation. Treat Members, Guests, other Earners and our staff with respect; harassment, hate speech, threats, doxxing, discrimination and scams are prohibited. Tell us at support@yunoh.com immediately if you suspect unauthorised access to your Account or that a Session has been recorded, and if we ask about an incident, respond honestly.
15. Your image and your content
15.1 You keep your likeness. Your face, voice, name, image and likeness remain yours, as does everything you create or provide — what you say and how you appear in a Session, what you write or send in a Message, anything you upload to us. Nothing here transfers any of it to us, and you confirm you hold the rights to what you put on Yunoh.
15.2 The licence we need, and nothing more. You grant us a worldwide, non-exclusive, royalty-free, revocable licence, sublicensable only to our processors, to host, store, transmit, display, reproduce and adapt that content only so far as necessary to operate, secure, moderate and support the Platform, comply with the law and enforce our terms. It exists so we can put your video through to the person you are matched with, deliver a Message, and run moderation. Because Sessions are not recorded, it touches Session media only in transient, in-flight form, plus any moderation artefact retained under the Privacy Policy. There is no gallery in which we could display you.
15.3 What the licence does not permit. It does not permit us to use your image, likeness, voice or content in advertising, marketing, social media or any public-facing campaign. If we ever want to, we will ask separately, say exactly what and where, and obtain your specific, separate, written consent, which you are free to refuse and to withdraw. We will never bundle it into onboarding.
15.4 If someone records you or publishes your image. Users are prohibited from recording a Session, and recording is grounds for immediate permanent termination of the account responsible. If you find your image or a recording of you from Yunoh published without your consent, tell us at support@yunoh.com. We will act against the account where it is one of ours, preserve what we lawfully can, help you use the removal routes in the Complaints and Content Removal Policy, and support a report to the authorities. Tell us early; speed matters most here.
16. Suspension and ending this agreement
16.1 You may stop at any time. Stop taking Sessions whenever you like, and close your Account in your settings or at support@yunoh.com. No notice, no reason.
16.2 What we can do. Where you have breached this agreement, or where we must act to protect someone, we may — proportionately to the seriousness of the matter — warn you, end a Session, restrict camera access, matching or Withdrawals, suspend the Account, terminate this agreement, withhold or adjust a Wallet balance under 16.5, and report
the matter where the law requires. We give reasons, unless the law prevents us or that would prejudice an investigation or risk safety. A suspension pending investigation is not a finding: where the concern is not made out we restore access and process any Withdrawal it delayed.
16.3 Immediate termination for serious breach. Some conduct ends this agreement immediately and permanently, without warning: anything involving a minor; nudity or sexually explicit conduct in breach of the content line; escorting, solicitation or arranging a sexual meeting; non-consensual sexual content; credible threats of violence; recording a Session; soliciting off-Platform contact or payment; sending a prohibited image or defeating the image scan; fraud, chargeback abuse or manipulation of earnings; substitution, account sharing or a non-live or AI-generated feed; defeating age assurance; and evading a ban.
16.4 Termination for other reasons. We may also end this agreement where the law, a regulator or a payment partner requires it; where we reasonably suspect fraud or financial crime; where you fail a required re-verification; where your Account has been inactive for a long period and we have given notice; or where we stop offering the Platform in your country. Except where the law or an urgent safety concern prevents it we give 30 days' notice, and these are non-breach exits.
16.5 Your Wallet when you leave.
If you leave voluntarily, or we end this agreement for a reason that is not your breach, your accrued balance remains payable. It is subject only to completing financial verification, because we cannot lawfully pay an unverified person, and to the ordinary checks in section 12. Where your final balance is below USD 50 we pay it in full, in the final run, by any available rail — the minimum is never a reason not to pay a genuine final balance. We keep your Account open for payout purposes for a claim window and remind you before it closes.
If we terminate for serious breach — child safety, sexual content or nudity, escorting or solicitation, fraud, chargeback abuse, manipulation of earnings, or another serious safety breach — we may withhold the balance pending investigation and decline payment of earnings attributable to the breaching conduct. We act proportionately, by reference to the seriousness of the breach and the loss actually suffered, and give reasons unless the law or an investigation prevents us. Where only part of the balance is attributable to the breaching conduct we do not withhold the rest. When the investigation ends we either release the balance or explain why not.
16.6 Appeals. Appeal any enforcement or withholding decision at support@yunoh.com for at least six months from the date we notified you. Someone not responsible for it reviews it, and we aim to answer within 14 days. If it succeeds we restore your Account and release any wrongly withheld balance.
16.7 Survival. Sections 2, 4.4, 9.2, 12, 13, 14.9, 15, 16, 17 and 19 survive termination, with anything else that by its nature should.
17. A balance you never claim
17.1 The short version. We do not keep money you earned. A Wallet balance does not expire, there is no deadline to claim it, and no fee is ever charged against it. With automatic payout on, as it is by default, a qualifying balance reaches you long before this arises.
17.2 We contact you first. Where there has been no Session, no login, no Withdrawal and no response for 12 consecutive months, we will try to reach you at the email address on your Account at least twice, over at least 60 days, telling you what your balance is, how to claim it, and the date from which we will treat it as unclaimed. You can
claim at any time by verifying and requesting a Withdrawal, and we will not make it difficult.
17.3 If you never respond, we derecognise the balance after that notice period — we stop carrying it as a liability, because the likelihood of a claim has become remote. That is the standard accounting treatment for an unclaimed payable, and nothing more.
17.4 Derecognition does not extinguish your right to the money. If you return at any time afterwards, verify your identity, and the balance is genuinely yours, we reinstate it and pay it. There is no time limit on that. The only exceptions are a fraudulent claim, a balance attributable to conduct that breached this agreement, or prescription under the law. We chose this deliberately over taking the money: an indefinite liability is our problem, not yours.
18. Changes to this agreement
18.1 We may change this agreement — for example to reflect a change in the Platform, our vendors, the law or a payment partner's requirements.
18.2 Notice. For any change that materially affects your rights or obligations — the minimum Withdrawal, the payout schedule, the fee position, or what happens to your Wallet when you leave — we give at least 30 days' notice by email and in-product, saying plainly what is changing. The 14-Point rate and the value of a Point are fixed and are not subject to re-rating; if we ever proposed to change either, the same notice would apply and you could leave first. We may act immediately where the law requires it, or to address a safety risk.
18.3 If you do not agree. Close your Account before the change takes effect. That is a non-breach exit, and your balance is governed by 16.5 on the terms in force before the change. Taking Sessions afterwards means you accept it.
19. Law, disputes and general terms
19.1 Talk to us first. Write to support@yunoh.com with your Account details and what has gone wrong. We aim to acknowledge reports of illegal content, child-safety concerns and safety reports within 24 hours, and other complaints within 3 business days, and to answer within 30 days; if you are not satisfied, ask for review by someone not responsible for the decision, and the escalation route is in the Complaints and Content Removal Policy. Where we were wrong we correct it, credit your Wallet, pay it in the next run, and put right any cost we caused.
19.2 Governing law and jurisdiction. This agreement, and any dispute arising out of it or its subject matter including a non-contractual one, is governed by the law of the Republic of Cyprus, whose courts have jurisdiction.
19.3 That takes nothing away from you. 19.2 does not deprive you of the protection of mandatory provisions of the law of the country where you are habitually resident, does not remove your right to bring proceedings in the courts of that country, and does not remove any obligation on us to sue you only in those courts where mandatory law requires it. Where you are treated in your own country as a person entitled to protective jurisdiction rules — as a consumer, as a worker, or otherwise — those rules prevail. Nothing here prevents you from going to a court or regulator, or joining a collective proceeding you are entitled by law to join.
19.4 General. This agreement and the documents named in 1.2 are the whole agreement between us about your earning on Yunoh, though nothing here limits liability for fraudulent misrepresentation or removes your right to rely on a pre-contractual statement. An invalid provision is severed to the minimum extent necessary and the rest continues; not
enforcing a right is not a waiver. You may not assign this agreement; we may assign to a group company or on a sale of assets, provided that does not reduce your rights. We contact you by email or in-product notification, and nothing here creates a partnership, joint venture, employment or agency relationship. The English version is authoritative, except where mandatory local law gives you the right to rely on a translation.
Contact
- Account, earnings, payouts, safety reports, complaints, legal and compliance: support@yunoh.com
- Data protection, data subject requests and privacy rights: privacy@yunoh.com
- General enquiries: info@yunoh.com
- Post: PXL NexQuantum Ltd, Voukourestiou 25, Neptune House, 1st floor, Flat/Office 11, Zakaki, 3045 Limassol, Republic of Cyprus
- Company registration number: HE 497211